Understanding that management has a responsibility to prevent/detect fraud is hard for all types of entities, not just churches and ministries. One aspect of enhancing a value system within an organization is creating an office culture of honesty by creating a positive workplace environment.
Research indicates that wrongdoing occurs less frequently when employees have positive feelings about an entity than when they feel abused, threatened, or ignored. Without a positive workplace environment, there are more opportunities for poor employee morale, which can affect an employee's attitude about committing fraud against an entity. Factors that detract from a positive work environment and may increase the risk of fraud include:
*Top management that does not seem to care about or reward appropriate behavior
*Negative feedback and lack of recognition for job performance
*Perceived inequities in the organization
*Autocratic rather than participative management
*Low organizational loyalty or feelings of ownership
*Unreasonable budget expectations or other financial targets
*Fear of delivering "bad news" to supervisors and/or management
*Less-than-competitive compensation
*Poor training and promotion opportunities
*Lack of clear organizational responsibilities
*Poor communication practices or methods within the organization
The entity's human resources department often is instrumental in helping build a corporate culture and a positive work environment. Human resource professionals are responsible for implementing specific programs and initiatives consistent with management's strategies that can help to mitigate many of the detractors mentioned above.
Mitigating factors that help create a positive work environment and reduce the risk of fraud may include:
*Recognition and reward systems that are in tandem with goals and results
*Equal employment opportunities
*Team-oriented, collaborative decision-making policies
*Professionally administered compensation programs
*Professionally administered training programs and an organizational priority of career development.
Hiring and promoting appropriate employees goes a long way in detering fraud, see post #6 of this series on fraud.